Shipping & Delivery

• How long is the delivery time?

  We make every effort to dispatch your order within 48 hours (excluding weekends and public holidays). Delivery times depend on the shipping country: it ranges from 1 to 3 days within Europe, and from 2 to 5 days in North America, starting from the shipping date.

• My order seems to have an issue or doesn't match my original order. What should I do?

  We encourage you to reach out directly to our Customer Service team. Please send us message with a picture of the issue at hello@naak.com in North America or helloeu@naak.com in Europe. We'll be sure to find a great solution for you!

• Do you ship internationally?

  We ship to Canada, to the United States and all European Union countries (including French overseas departments and territories). Discover the markets where we are also present: Switzerland : ch.naak.com United Kingdom: uk.naak.com Australia : au.naak.com New-Zealand : nz.naak.com South Africa:...